Privacy Policy
How we collect, use, and protect your data.
Last updated: May 21, 2026
1. Information we collect
We collect information you provide directly to us, such as your name, email address, company name, and phone number when you create an account, request a demo, or contact our support team. We also collect usage data automatically, including IP addresses, browser type, pages visited, and API usage patterns.
2. How we use your information
We use the information we collect to provide, maintain, and improve our services, process transactions, send transactional communications, respond to your requests, and monitor usage patterns to improve platform performance and user experience.
3. Data sharing
We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform (cloud hosting, analytics, email delivery), but only under strict data processing agreements. We may also disclose information if required by law or to protect our rights.
4. Data storage and security
Your data is stored on secure servers within the European Union. We implement industry-standard security measures including encryption at rest and in transit, regular security audits, access controls, and intrusion detection systems. API keys and sensitive credentials are stored using one-way hashing.
5. Cookies and tracking
We use essential cookies to maintain session state and authentication. We also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings. Our platform does not use third-party advertising trackers.
6. Data retention
We retain your account data for as long as your account is active. Route optimization data and delivery logs are retained for 24 months by default, after which they are automatically deleted. You can request earlier deletion of your data at any time through your account settings or by contacting our support team.
7. Your rights
Under GDPR and applicable data protection laws, you have the right to access, correct, delete, or port your personal data. You also have the right to restrict or object to certain processing activities. To exercise these rights, contact our data protection team at privacy@opti4u.com.
8. Contact
If you have questions about this privacy policy or our data practices, contact our Data Protection Officer at privacy@opti4u.com or write to: SASU RivTech, 66 Av Des Champs Elysees, 75008 Paris, France.